We hope you are very happy with what you ordered. If for any reason you're not completely satisfied with your purchase, please return it. We'll work with you to find reading glasses that are right for you.
Returns received without a purchase receipt or return authorization form will be sent back to you. If you need another copy of our return form, simply call our customer service department at 1-800-346-0538. Reading glasses must be in the same condition as when they were shipped. No credits will be given for damaged returns. Damages include scratches or marks on the lenses or frames, damaged or broken frames, missing pieces, missing cases, etc. Returns must be received within 30 days of the purchase date.
Returns to be sent to the following address:
FGX Direct LLC.
Attn: Warranty Dept.
500 George Washington Hwy. Smithfield, RI 02917
Warranty Tel. #: 1-866-807-0195 Email: firstname.lastname@example.org
All eyewear products should be returned using the postage paid return label provided with your product order. If you have any questions about your return, please call our returns department at 1-800-426-6396.